Camping World and Good Sam Store Manager in Center Conway, New Hampshire
One of the best things about spending time outdoors are the stories waiting to be told. Gander Outdoors, part of the Camping World family, is the leading outdoor retailer that operates in local communities and online to serve all our customers, no matter where they live. We are outdoor enthusiasts who provide regionally, and seasonally relevant products priced competitively to fit your family's outdoor needs.
With local stores across the nation and a website that helps you get the gear you need when you need it, we invite you to go write your story. Who knows? Maybe a new career is the perfect next chapter.
Manage all aspects of accounting, operations, compliance, and shrink and profitability through the highest standards of integrity and ethics.
Drive the business to success by delivering metrics and achieving success on the leaderboard.
Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer's outdoor lifestyle.
Demonstrate safe practices and procedures in store by adhering to company standards.
Ensure all Federal, state, local compliance of the location's FFL and adherence to company policy on the handling of firearms is met.
Recruit and hire qualified associates adhering to established pay guidelines.
Evaluate, coach, counsel and train associates for success.
Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms.
Participate in the creation of schedules which are geared to meet customers' needs.
Involvement in the community to promote the brand and stay informed concerning competitors.
- Complete other duties as assigned.
Key Results Expected from this Position:
Sales Revenue: Deliver sales revenue to established budgets. Create and lead a selling culture that delivers critical sales metrics through training, motivation, coaching feedback on a regular basis.
EBITA Performance: Manage all aspects of accounting, operations, compliance, and shrink reduction.
Customer Experience: Hire and lead an associate team that is 100% committed to delivering an exceptional customer experience.
Associate Engagement: Create a culture of constant learning and improvement that engages the entire store team through recognition and coaching. Maintain lover than industry standard turnover.
Education/Years of Experience:
Bachelor's Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience.
Must be a minimum of 21 years of age.
Outstanding oral and written communication skills.
Leadership and interpersonal skills required to interact with all levels of the company.
Excellent planning and organizing skills.
Able to coach direct report (Assistant Managers).
Occasional overnight travel may be required.
Proficient computer skills to be able to maneuver in a windows based environment.
Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis.
Ability to work a flexible schedule to meet the needs of the business.
Demonstrate ethical and honest behavior in day to day interactions and business decisions.
Must be flexible and able to react to the needs of the business.
Able to freely access all areas of the register area by standing, walking, stooping, crawling, crouching, and kneeling: ability to lift and/or move up to 50 lbs.
*Gander Outdoors is a responsible licensed federal firearms seller.*
We offer a benefit package including medical, dental, vision, PTO, 401k, plus more options on the day of employment to all of our full-time employees.
We don't just accept diversity -- we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside -- and not simply check -- the box.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled