Job Description

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America’s largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry’s most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

Job Title: Event and Experience Manager

Job Summary:

As an Event and Experience Manager, you will be responsible for planning, executing, and managing various events and experiences focused on enhancing brand visibility and customer engagement. This role requires a versatile individual capable of both hands-on execution, strategic planning, with a strong emphasis on team management and relationship building with dealership teams. The ideal candidate should be willing to travel extensively to various event locations across the United States.

Key Responsibilities:

Event Planning and Execution:

• Develop comprehensive event plans including logistics, timelines, budgets, and resources required.

• Coordinate with internal stakeholders and external vendors to ensure seamless execution of events.

• Oversee setup, teardown, and onsite management of events, ensuring adherence to safety and brand standards.

• Troubleshoot and resolve any issues that arise during events to ensure a positive experience for attendees.

Strategic Planning:

• Develop and implement strategic plans for events and experiences, aligning with overall brand objectives and dealership goals.

• Collaborate with internal stakeholders, including marketing, sales, and product teams, to ensure event strategies are integrated into broader brand initiatives.

• Anticipate future industry developments and proactively adjust event plans and strategies to stay ahead of the curve.

• Identify and pursue new opportunities for expanding brand presence and driving customer engagement through events and experiences.

• Continuously evaluate the effectiveness of event strategies and initiatives, leveraging data and feedback to refine approaches and improve outcomes.

• Foster a culture of innovation and creativity within the event team, encouraging new ideas and initiatives that enhance the overall event experience and drive business results.

Relationship Building:

• Cultivate and maintain strong relationships with dealership teams to understand their needs and preferences.

• Collaborate with dealership partners to align event strategies with their goals and objectives.

• Act as the primary point of contact for dealership teams, addressing their inquiries and concerns promptly and professionally.

Travel:

• Willingness to travel frequently to various event locations, including weekends and holidays as needed.

• Coordinate travel logistics for yourself and the event team, ensuring timely arrival and departure for each event.

Qualifications:

• 5-7 years of proven experience in event management in a fast-paced, driven environment

• Strong organizational skills with the ability to manage multiple projects simultaneously.

• Excellent communication and interpersonal skills, with the ability to build rapport with diverse teams and stakeholders.

• Demonstrated leadership abilities, with experience in managing and motivating teams.

• Willingness to travel extensively and work flexible hours, including weekends and holidays. The height of event seasons would be 60-65% travel - must enjoy life on the road, ability to thrive with a flexible travel schedule and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.

• The ideal candidate must be able to complete all physical requirements of the job, including but not limited to moving or lifting equipment weighing up to 50-60 pounds, stand for long periods of time, ability to bend, lift, squat, reach with ease.

• Obsessively detail oriented, self-driven, results-oriented with a positive outlook and a clear focus on quality and business efficiency.

• Possesses excellent problem-solving and has the innate ability to react quickly to deviations in the event plans.

• Natural forward planner who critically assesses their own performance.

• Reliable, tolerant, and determined, comfortable working under pressure with tight deadlines.

• Must be self-motivated team player, professional, and possess excellent oral and written communication skills.

• Strong customer service skills with a commitment to superior quality.

• Capacity to scope, manage, and execute more than one project simultaneously.

• Proven ability of leading by example with positive attitude

• Adapts well to new situations and challenges.

Preferred Skills:

• Experience working with dealership networks or industry partners.

• Knowledge of experiential marketing principles and strategies.

• Familiarity with budget management and financial reporting.

• Creative problem-solving skills and the ability to adapt to changing circumstances.

• Certification in event planning or project management is a plus.

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.